https://static.tr.mtx.cityway.ca/
Printing date: 7/27/2024

If you have any issues regarding accessibility, please contact us through the Triplinx Feedback Form

Mobility-Plus Logo

Eligibility

People who are unable to use public transit due to a physical or functional disability may be eligible for paratransit services.

Contact Information

The contact information for Mobility Plus is as follows. 

Local Phone: 905.762.2112

Toll Free Phone: 1.866.744.1119

TTY local: 905.881.5872

TTY Toll Free: 1.866.276.7479

For additional information, the Mobility Plus website.

Hours of Service

The hours of service for Mobility Plus are Monday to Sunday, 5:00 am to 3:00 am.

Booking Office Hours

The booking office hours for Mobility Plus are Monday to Sunday, 6:00 am to Midnight.

Advance Booking Requirement

Bookings can be made up to 7 days in advance of travel, with limited availability on the day of travel.

Online Booking Information

Online booking is available Mobility Plus registered users only, through the Booking Your Trip section of the Mobility Plus website. Non-registered users should phone 905.762.2112 or 1.866.744.1119.

Cross-Boundary Travel

For information about cross-boundary travel outside of the Mobility Plus service area, use the following contact information. 

Local Phone: 905.762.2112

Toll Free Phone: 1.866.744.1119

TTY Local: 905.881.5872

TTY Toll Free: 1.866.276.7479

Wheeled Mobility Aids

Mobility Plus vehicles can accommodate wheeled mobility aids up to:

  • 134.6 cm (53 inches) in length,
  • 86 cm (33.8 inches) in width, and
  • 272- 363 kilos (600-800lbs) in weight (when occupied).