Printing date: 6/21/2024

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People who are unable to use conventional transit service due to their physical functional mobility may be eligible for paratransit services.

Contact Information

The phone number for Handi-Van is 905.639.5158. 

For additional information, visit the Burlington Transit pages.

Hours of Service

The hours of service for Handi-Van are as follows. 

Monday to Friday: 5:00 am to 1:00 am

Saturday: 7:00 am to 1:00 am

Sunday: 7:00 am to 9:00pm

Booking Office Hours

The booking office hours for Handi-Van are as follows. 

Monday to Friday: 8:00am – 5:00pm (excluding statutory Holidays)

Saturday, Sunday and Statutory Holidays: None

Advance Booking Requirement

Bookings can be made up to 30 days in advance of travel, and a minimum of one business day in advance of travel, available on a first come, first served basis.

Online Booking Information

Online booking is not available.

Cross-Boundary Travel

For information about cross-boundary travel to destinations outside of the Handi-Van service area, phone 905.639.5158.

Wheeled Mobility Aids

Handi-Van vehicles can accommodate wheeled mobility aids up to: 

  • 121 cm or 48 inches in length,
  • 76 cm or 30 inches in width, and
  • 272 kg or 600 lbs in weight (when occupied).