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Printing date: 6/21/2024

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County of Simcoe LINX PLUS+

LINX PLUS+ is the County of Simcoe’s specialized transit service. LINX PLUS+ is a pre-arranged door-to-door public service and/or service to and from conventional transit (LINX) for registered users.

Eligibility

If you are unable to use conventional public transit due to a physical disability or functional disability you may be eligible for travel on LINX PLUS+, the County of Simcoe's specialized transit service.

Routes and scheduling can be found here.

To apply for the LINX Plus+ Specialized transit download the Applicati​​on Form. After completing all pages return it to the below address. Once received, the application will be reviewed within 7 calendar days and notification of eligibility will be sent to you. Please note that an incomplete application cannot be processed and will result in delays.

County of Simcoe
Attn. Transit Department
1110 Highway 26, Midhurst, Ontario, L9X 1N6

Contact Information

General Inquiries and Customer Service

  • Have a recommendation, complaint or request?
  • Need to report a lost item?
  • Have a general question about Linx or Linx Plus?

Toll Free Phone: 1-800-263-3199

If the line is busy or you are calling outside of business hours, you can leave a voice mail message for the Customer Service Representative.

OR

Email: transit@simcoe.ca  

In Person: 8:30 a.m. to 4:30 p.m., Monday to Friday – Simcoe County Administration Centre, 1110 Hwy. 26, Midhurst

Hours of Service

The hours of service for the County of Simcoe LINX Plus+ service is as follows

Monday – Friday: 6:00 am to 7:00 pm  

Booking Office Hours

The booking office hours of service for LINX PLUS+ are as follows.

Monday to Friday: 8:00 am to 5:00 pm

1-800-263-3199

If a cancellation needs to be made, a minimum of 3 hours' notice is required to avoid extra charges.

Advance Booking Requirement

Bookings can be made up to 7 days in advance of travel, with limited availability for bookings made the same day as the day of travel.

Trip bookings will be done in the order the requests are received. Be prepared to provide the following information:

  1. Your Client Identification Number and Name 
  2. Date you need transportation
  3. Time of your pickup
  4. Address of pickup and accessible entrance (specific location required)
  5. Address of destination and accessible entrance (specific location required)
  6. Is anyone accompanying you?
  7. Whether you will be using a wheelchair or other mobility device
  8. Pickup time for your return trip
  9. Contact information for trip confirmation later in the day (phone number or email).

Wheeled Mobility Aids

LINX Plus+ vehicles can accommodate wheeled mobility aids up to: 

  • 106 cm or 42 inches in length,
  • 76 cm or 30 inches in width, and
  • 272 kg or 600 lbs in weight (when occupied).

Fares

https://www.simcoe.ca/Transit/Pages/Fare-Information.aspx