Contact us
If you have any issues regarding accessibility, please contact us through the Triplinx Feedback Form
We want to hear from you. To contact Triplinx, Metrolinx, or any of the participating transit service providers, please use the online or telephone contact information below.
Brampton Transit
Online: transit@brampton.ca
Phone: 905-874-2999 / TTY: 905-874-2130
Hours: Mon - Fri 7am – 9pm / Sat 7am – 7pm / Sun 9am – 6pm
Burlington Transit
Online: contactbt@burlington.ca
Phone: 905-639-0550 / TTY: N/A*
Hours: Mon - Fri 7am – 7pm / Sat 9am – 1pm / 1pm – 2pm
Durham Transit
Online: drthelps@durham.ca
Phone: 1-866-247-0055 / TTY: N/A*
Hours: Mon - Fri 7:30am – 4:30pm / Specialized services Mon - Fri 5:30am – 10pm / Sat 6:30am – 10pm / Sun 7:30am – 10pm
GO Transit
Online: GO Contact Form
Phone: 416-869-3200 / 1-888-GET-ON-GO (438-6646) / TTY: #711 or call 1 (800) 855-0511
Hours: Automated information is available by phone 24 hours a day. Customer Care representatives are available:
Monday to Friday: 8 a.m. to 8 p.m.
Weekends & Holidays: 9 a.m. to 5 p.m.
HSR
Online: HSR Contact Form
Phone: 905-527-4441 / TTY: N/A*
Hours: Mon - Sun 7:30am – 8pm
Metrolinx, Triplinx, comments involving multiple providers
Online: Link to form below
Phone: 416-874-5900
Hours: Mon - Fri 8am – 5pm
Milton Transit
Online: Milton Transit Contact Form
Phone: 905-864-4141 / TTY: 905-878-1657
Hours: Mon – Sat 8am – 5:30pm
MiWay
Online: MiWay Contact Form
Phone: 905-615-4636 / TTY: 905-615-3886
Hours: Mon - Fri 7am – 7pm / Sat - Sun 8am - 6pm
Niagara Falls Transit
Online: Niagara Falls Transit Contact Form
Phone: 905-356-7521
Niagara Region Transit
Online: Niagara Region Transit Contact Form
Phone: 905-980-6000 Toll-free: 1-800-263-7215 (Canada only) / TTY: 905-984-3613
Hours: Mon - Fri 8:30am – 4:30pm (Closed on holidays)
Oakville Transit
Online: Oakville Transit Feedback Form
Phone: 905-815-2020 / TTY: 1-800-855-0511
Hours: Mon - Fri 8:30am – 4:30pm
St. Catharines Transit Commission
Online: St. Catharines Transit Commission Contact Form
Phone: 905-687-5555
Toronto Transit Commission
Online: Toronto Transit Commission Contact Form
Phone: 416-393-4636 / TTY: 416-481-2553
Hours: Mon - Sun 8am – 6pm
UP Express
Online: UP Express Contact Form
WEGO
Phone: 905-356-1179
Email: wegoinfo@niagarafalls.ca
York Region Transit
Online: York Region Transit Contact Form
Phone: 905-762-2100 / TTY: 905-881-5167
Hours: Mon - Fri 7am – 7pm / Sat - Sun 8:30am – 4:30pm
* Bell relay service available
Please use this form for comments to Metrolinx, Triplinx, or on topics concerning multiple service providers
Your personal information is being collected for the purpose of customer service, including responding to your comments and providing you with customized use of the Triplinx website. The legal authority for this collection is the Metrolinx Act, 2006, S.O. 2006 c.16, s.5, 16. Questions should be addressed to the Manager, Triplinx, 97 Front Street West, Toronto, ON M5J 1E6 (416) 202-5598..